ESA's Greg Juceam on New Select Suites Brand
Greg Juceam
Photo Credit: Tony Powell

At The Lodging Meeting 2022, LODGING had the probability to sit down with Prolonged Stay The usa (ESA) President and CEO, Greg Juceam, to study much more about ESA’s freshly introduced Decide on Suites brand, whose enchantment to a lot more value-acutely aware attendees could possibly be viewed as a counterpoint to the Premier Suites brand it introduced just a yr in the past at a better selling price position. Prolonged Stay The united states Pick out Suites introduced with practically 100 properties in 30 unique states. Juceam claimed, “We’re in essence launching at scale these 100 attributes are not just signed, they are open, all set for enterprise, and portion of the procedure.”

What’s the story powering this brand name?

When our 27-calendar year-aged brand started out out, we imagined there was this one monolithic extended-keep phase. Although our main brand name is nicely recognized and has been incredibly successful, more than time, we’ve gotten to know the marketplace and the clients improved. We have figured out that prolonged-remain can be super luxurious all the way down to tremendous overall economy. In recognition of all those differences, a very little underneath a yr in the past, we launched a much more upscale prolonged-keep brand—Extended Remain The us Leading Suites—because we had identified a substantial sum of prospect with that immediately adjacent significantly less-cost-delicate customer. With this third addition to our brand name segmentation, we’re just truly tapping into additional markets wherever our brand historically was not able to go, at a selling price level slightly down below our core featuring from an ADR standpoint.

The addition of the Prolonged Continue to be The us Choose Suites model to our portfolio will let our friends and franchisees to select from a few different models at three distinctive rate details. For franchisees, the new brand has a compelling benefit proposition and monetary efficiency.

What are the differentiators that set ESA inns apart from others in the section?

Initially, in contrast to greater platforms participating in in the prolonged-keep place, with models that may possibly depict a solitary-digit proportion of total distribution and income, we are 100 p.c centered on serving the requirements of visitors staying 7 or additional nights. All ESA models have entire-service kitchens with full-dimension fridges and cooktops. It’s unlikely that the big firms dabbling in the space would be uniquely tailoring their offering—whether it’s the reservation shipping and delivery system or even how they serve friends —for these remaining seven or far more nights.

What are the distinct characteristics that allow a reduce rate position for buyers and a reasonable ROI for franchisees?

First, this is a conversion model with an working design that lets for further labor savings. In contrast to our other properties, which are open up 24/7, it will shut down at night and open up in the early morning, like other qualities in this phase. We’re also conserving expenses by not delivering breakfast.

Can you explain the start as it is taking place and its impression on proprietors and franchisors?

We are equipped to kick this off with 100 lodges right from the start—basically launching at scale—because we acquired about 120 accommodations in February of about 120 resorts across 30 states. Though we possess most of them, they are not but managed or branded by us that will have to happen gradually. Even so, as opposed to models that are generally franchisers but may possibly have or take care of some hotels, we are in all 3 locations: we own, manage, and franchise, and, with this start of 100 inns of our have, we are displaying franchisees that we as franchisors have pores and skin in the activity, that we have to eat our possess cooking, so to talk. They see that if we develop a brand name regular, we have to stay by the benchmarks we put in area. This is anything that instills assurance in the long run of the brand name, some thing I regard as a important differentiator.