Avvio & ReviewPro Integration Enhances Booking Experience

Partnership among allora and Shiji’s ReviewPro allows hoteliers to improve reserving conversions.


20th of September, Barcelona – ReviewPro, a Shiji Team brand name, and the top guest knowledge platform, together with allora, the AI-run lodge reserving engine created by Avvio, announce a chatbot and scheduling motor integration that allows resorts maximize their web site conversion and raise direct bookings.

Vacationers investigating their following holiday break will use ReviewPro’s Guest Communications remedy to uncover the info directly on the resort web site. An AI-driven hotel chatbot seamlessly collects the booking details by way of natural human conversation, transferring this information and facts to the allora reserving motor after the guest is completely ready to book. This helps make for a seamless and effective expertise for the visitor and increased conversion premiums for hotels.

This is the initial in a series of planned enhancements to allora. Frank Reeves, CEO at allora, spelled out: “With the improved use of messaging and a rising want for performance and automation, it is crystal clear that chatbots are listed here to stay. As the leader in AI-run hotel reserving and retention, it’s only organic that allora labored with Shiji’s ReviewPro to even further enhance the encounter of our people. ReviewPro’s booking assistants can raise immediate bookings and internet site conversions and also create far better ordeals, many thanks to a simplified and individualized booking course of action. We seem ahead to a lengthy and mutually valuable partnership.”

ReviewPro’s messaging answer answers far more than 80% of repetitive guest queries immediately and instantaneously. Visitors obtaining the correct info at the proper time are possible to commit for a longer time and guide on the hotel web page. Any queries or requests the bot cannot remedy are immediately routed to the proper section whether before, in the course of, or immediately after the continue to be, ensuring the guest has 24/7 conversation and resolution from the resort whenever, anyplace, from the messaging application of their choice.

“Our most recent product or service, Guest Communications, is a multi-layered messaging platform with an AI-pushed chatbot that can make people stay for a longer period on your internet site by presenting the proper facts there and then when the visitor wants it”, suggests Michael Kessler, CEO of Shiji’s ReviewPro. “However, we will need wonderful partnerships like allora to then convert people readers into immediate bookings, by seamlessly likely from a dialogue to a reservation”.

Visitor Communications is a guest messaging platform that permits hoteliers to automate their incoming and outgoing communication by leveraging an AI-pushed hotel chatbot and automation applications. The resolution provides alongside one another communication from various channels into one particular inbox, which includes WhatsApp, WeChat, Fb Messenger, and Instagram. Any visitor request coming in is quickly routed to the relevant workforce member with an integrated circumstance management method.

Benefits of the ReviewPro & allora Integration

This integration will deal with quite a few discomfort factors for both guests and hoteliers, which include the issue of monotonous scheduling processes, missed opportunities for revenue, and absence of crystal clear and related data.

  • Amplified sales leads – Leveraging a pre-educated resort chatbot to give instant booking help to searching company and help to reduced website fall-off fees.
  • Larger conversion – Turns lookers into bookers with a simplified scheduling system prompted by the chatbot and gathered by purely natural human speech.
  • Personalized reserving experience – Friends are assisted as a result of the booking approach by the lodge chatbot and then obtain a reserving web site with evaluations and presents suitable to their phase.

The integration among Shiji’s ReviewPro and allora results in a seamless and economical experience for friends and boosts direct scheduling conversion for hoteliers. Purchasers who are intrigued in studying far more about the integration really should speak to their Account Manager.


ReviewPro, a Shiji Group brand name, features over a 10 years of knowledge and financial commitment in innovation to guarantee we go on to be the benchmark of the hospitality marketplace. Our cloud-based Visitor Expertise System includes Lodge Track record, Guest Surveys, Case Management, and Messaging Automation. Shiji’s ReviewPro owns the sector-conventional on line popularity rating, the World Review Index™️ (GRI), a propriety algorithm based mostly on evaluate info gathered from 140 OTAs and review websites in +45 languages. With more than, 60,000 establishments in +150 international locations, Shiji’s ReviewPro features the technological know-how, assist, and instruction to empower hoteliers to be far better.
For extra details please go to: www.shijigroup.reviewpro.com.
For press contacts: [email protected]
LinkedIn: https://www.linkedin.com/company/reviewpro


allora, an Avvio brand, is considerably additional than just a scheduling motor, it is an AI run development motor which supplies technologies to over 500 motels around the entire world and powers above £400m in transactions each individual 12 months.

allora has been created by the lodge tech provider, Avvio, which in addition to the reserving motor gives electronic advertising and website style. Started in 2002 Avvio has offices in London, Dublin, Limerick and Las Vegas.

For much more info be sure to pay a visit to: www.allora.ai
For press contacts: [email protected]